Approach
Someone needs to receive the inquiry after the click. We set up forms, WhatsApp and replies so the team knows what each contact needs and how to continue.
How we work
We ask for the data the team will use to assess the inquiry, without making the form longer than needed.
We send the inquiry details to the relevant email, CRM, automation or dashboard.
We test messages, notifications, and response paths before launch.
How this connects to your business
If someone fills in a form and then writes on WhatsApp, the team needs to see the same history. We define fields, messages, alerts and rules to keep what they have already shared and use it in the reply.
What to define
We connect what your website says with what happens after an inquiry. Forms, WhatsApp, CRM and events record the contact so the team can reply and track what happens next.
- Who visits the page, what they need to know and what we ask them to do.
- What data each conversion collects and which tool should record it.
- Which events, tags and messages we'll check to confirm everything works.
Expected outcome
Visitors understand what you offer and how to get in touch. The team receives the inquiry, records the follow-up and can measure what happened.
Tools for the project
We choose them to suit the task, the access you have and the data you need to keep.
- HubSpot
- WhatsApp Business
- Manychat
- Make
- Zapier
- Resend